24-hour shopping to cease at borough supermarket

Published on: Wednesday, 5th April 2017

The Ilkeston branch of national supermarket chain Tesco is to cease 24hr hour shopping – one of eight ‘Extra’ stores across the UK.

During 2016, the company announced plans to launch a number of improvements to simplify store operating processes as part of plans to improve the customer shopping experience.

In the wake of the scrapping of a loyalty card scheme and its on-line ordering and store collection process, the company also plans to move from stocking shelves during the day rather than night in 69 stores, with eight of those reducing trading hours – including the Tesco Extra store in Millership Way, Ilkeston.  Across the chain, some 3,000 jobs will now go through a consultation process including a number at the borough store.

Chief Executive Matt Davies said:”We’re committed to improving the way we serve our customers and this week have discussed making further changes in a number of UK stores with our colleagues.

These changes will help us run these stores more simply and deliver the best possible service for customers.  We appreciate that these changes will impact the roles of some of our colleagues and we will work with them to ensure they are fully supported during this period”

The Ilkeston branch will be moving to 6am to midnight operations as part of the new processes being applied at select Extra stores.   The other seven stores affected by the changes include three in Scotland, one in Worksop, Nottinghamshire, plus another in Wales and one in Kent as well as another in London.

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