Public information during the Coronavirus

Published on: Wednesday, 18th March 2020

This page was last updated at 1213 on 2nd April.
People turn to genuinely local radio, often when it matters most, for the most relevant, useful information - and Erewash Sound is your genuinely local radio station.   We want to hear from YOU with details of all and any events - not only those that are off, but those that are still on!

Use the 'Contact Us' link on our website with any information you want to tell us that you think should be communicated across Erewash on FM and on-line.  We'll do our very best to ensure that the information you provide is used although we will review it to ensure it meets Government instructions.

Government advice issued by The Prime Minister on 23rd March at 2030 stated that from midnight that evening:

  • You MUST stay at home except for
    • shopping for basic necessities such as food or medicines;
    • one form of exercise per day - e.g. a walk, a run or cycling (see below) (leisure centres and other facilities are closed).  
      • (When out and about, social distancing MUST be implemented, staying two metres apart from those who do not reside with you in the same household at all times.  Groups of two people maximum together from the same household.)
      • Periods outdoors for exercise should be kept to a minimum.
    • medical needs;
    • travelling to and from essential work that cannot be done from home.
  • Shops selling non-essential goods should also be closed.
  • Public gatherings of more than two people who do not live together is prohibited.
  • If people do not follow the rules, Police will have the powers to enforce them including applying fines and dispersal of gatherings..
  • Emergency legislation over the imposition of fines (£30 initially and maybe more) was set to pass through Parliament by the end of Thursday 26th March.
  • Policies are set to be reviewed three weeks after the latest restrictions were announced on 23rd March unless it is deemed that the public is not sufficiently following the latest advice in the interim.

    KEY WORKERS DEFINED: The Government previously specified that the following categories qualify as key workers: Doctors, Nurses, some teachers and social workers, justice system, religious staff and public service journalists and broadcasters, local and national government workers, those involved in food production, processing, distribution, sale and delivery, public service workers including police, armed forces, firefighters and prison staff, essential air, water, road and rail transport workers, utilities, communication and financial services staff, including postal workers and waste disposal workers.  As a result of this, it is thought that Post Offices may be open.  The above key workers list is not thought to have been updated for and since the statement of 2030 23rd March.

    SITES THAT CAN REMAIN OPEN: (alphabetical order)
    Social distancing must be applied at all sites.  (This list is NOT exhaustive)

    • Bakeries
    • Banks
    • Bicycle shops
    • Car rental businesses
    • Chemists
    • Corner shops
    • Dry cleaners
    • Garages (but see MOTs below)
    • Home/hardware shops
    • Launderettes
    • Newsagents
    • Off-licences
    • Pet shops
    • Petrol Stations
    • Pharmacies
    • Post Offices
    • Takeaways - these can remain open under Government guidance but customers must NOT eat or drink whilst waiting.
    • Undertakers

    CLOSED SITES: (relevant to Government guidance)

    • Derby City Council Leisure facilities: Derby Arena, Queen's Leisure Centre, Springwood Leisure Centre, Moorways Stadium, Allestree Park Golf Course the Steve Bloomer ATP pitch at The Racecourse - closed from Thursday 19th March for at least 30 days.
    • Derbyshire County Council Country Parks
    • Doctors Surgeries:  Most are now closed for face to face appointments.  Government advice if you have either a high temperature or a new continuous cough is to stay at home and DO NOT go to a GP surgery, pharmacy or hospital.  You do NOT need to contact NHS 111 to tell them that you are staying at home.
    • Gymnasiums
    • Leisure Centres
    • National Trust Properties including parks and gardens are now closed. 
    • Outdoor gymnasiums
    • Playgrounds
    • Shops selling non-essential goods
    • Schools - all closed from end of Friday 20th March except for key workers (see above)


    • Alzheimers Society face-to-face and group services have been suspended.  Telephony support is being made available (0333 150 3456) or visit
    • Baptisms/Christenings/other ceremonies (except Funerals - see below): Prohibited under the Prime Minister's instructions of 2030 Monday 23rd March.
    • Basketball: Basketball England have confirmed that affiliated activity should cease for the remainder of the 2019/20 season.
    • Blood: Sessions for giving blood are still operating and centres are still open, but donors are asked to follow the latest advice at, the app and advice from the Government.  The situation is regularly being reviewed and work is ongoing with the relevant Departments and the UK's other blood donation services.  To make an appointment, or find out more information, call 0300 123 2323. download the NHS Give Blood app or visit   Visit this link for more information.
    • Bus travel: Providing that you are travelling for a legitimate reason, Derbyshire Gold Card users can travel free-of-charge before 9:30am - a temporary lifting of restrictions.  All operators have agreed to honour this.  There is more on this story here.  See 'trentbarton' below.
    • Care home consultation: Derbyshire County Council is consulting over the closure of care homes across the county, including sites in Sandiacre and West Hallam.  Responses can be submitted on line.  Visit this link for details.  Deadline: 24th April 2020.
    • Carnivals:  Ilkeston Carnival has been described as 'postponed' by the new organisers, alhough an alternative date may be sought, whilst the Long Eaton Carnival has been cancelled for 2020.
    • Car parking: Erewash Borough Council have suspended car parking fees in ALL of their car parks including Long Eaton Railway Station Commuter Car Park.  The authority was due to implement revised fees from April 1st but this was subsequently deferred to September 1st when the matter was set to be further reviewed.  Users should ensure that any trips are in line with Government instructions over social distancing, for essential reasons and in the shortest time possible.   A full list of authority-owned car parks can be found hereFurther details on this story can be found here.   
    • Citizens Advice Bureau: Face-to-face service temporarily closed.  Access available via telephone: 0300 456 8390 Monday to Friday 9am-4pm (call capacity has been increased).  For help to claim Universal Credit, call 0800 144 8444 Monday to Friday 8am-6pm.
    • Community Response Unit: Set up by Derbyshire County Council to take requests for assistance from members of the community who don’t have friends or family able to help them.  Help is available to those self-isolating either for themselves or due to a household member who is at risk, those struggling to meet basic needs due to financial. social or health restrictions, pregnant women, have underlying health conditions or aged 70 or over.   
    • Council Tax: if you have been affected financially by the Coronavirus and believe that you will have difficulty meeting your Council Tax instalments, the borough council are there to help.  They may be able to delay your instalments or suspend any recovery action.  However the annual charge will remain payable but over a reduced time frame.  Visit and 'My Account' and complete a form called 'Council Tax Delay Recovery Request'  Alternatively call 0115 907 2244.   The Contact Centre team are continuing to work with a high level of calls so residents are being advised to use on-line services - registering for a 'My Erewash' account as above.
    • Derby Arena events: Derby LIVE customers will be contacted about refunds and potential future dates.  Officials may need to contact you to confirm bank details are still valid before processing refunds.  There may be a delay in refunds reaching accounts due to the high volume of requests.
      • Whitney - Queen Of The Night - was 18th March, now 8th October
      • Queen Machine Symphonia - 17th April:  Cancelled - future date to be confirmed
      • Elvis Tribute Artist World Tour - 16th May: Cancelled - future date to be confirmed.
    • Derby College: Information released on Monday 23rd March before the Prime Minister's statement at 2030 said that, due to only a limited number of students requiring direct access to Derby College Group facilities under the new arrangements, from Tuesday 24th March, all provision will be condensed to the Broomfield Hall college site in Morley for children of key workers and vulnerable students.  It is expected that this information will be revised in due course.

      Therefore Ilkeston Community College, The Roundhouse and The Joseph Wright Centre will NOT be open to students who have all been advised of the change to ensure that appropriate support is avialable for those who need it.   A spokesperson said: "The situation is under constant review and we are delighted that online teaching arrangements are working well." 

    • Derby LIVE:
      • The Derby Sales and Information Centre at Riverside Chambers, Full Street, is closed with immediate effects.  The phone line 01332 255800 and e-mail boxoffice @ will be operating as normal.   Derby Active 01332 641234 and Visit Derby 01332 643411 are also operating as normal as are respective e-mail accounts.
      • Events programme will not be going ahead for 12 weeks from Monday 23 rd March.  As many events as possible will be postponed rather than cancelled, with new dates rescheduled as soon as possible.  City Centre events include the Ladyboys of Bangkok from 27th March-12th April - this has been rescheduled to 25th September to 4th October and will be held on Bass' Recreation Ground.
      • St. George's Day Celebrations on 18th April have been cancelled.
      • Easter Egg Hunt Trail (4th-19th April) cancelled, Derby Walking Festival (9th-17th May) postponed but with a new date to be confirmed.
      • Derby Walking Festival (9th-17th May - postponed - new date to be confirmed but anticipating to be September.
      • May Fest 'Derby Arboretum's Village Fayre - 10th May - cancelled.
      • Cycle Derby Sportive Spring Classic 26th April,  The Big One - Chaddesden Park - 7th June - currently liaising with organisers over the future of these events
    • Derby Parks: remaining open in line with the Prime Minister's instructions of 23rd March, but facilities at these sites are closed.
    • Derbyshire Fire & Rescue Service: non-essential community engagement has been withdrawn.
    • Driving tests: suspended in England, Scotland and Wales for three months, except critical workers.  (All practical driving tests in Northern Ireland have been suspended until 22nd June).
    • Erewash Borough Council is receiving a high number of calls to its contact centre.  Residents are being urged, where possible, to visit and register for a 'My Erewash' acccount through which a number of services can be accessed.
    • Flights: Work is underway to repatriate UK residents currently stranded abroad.  All non-essential travel is discouraged.
    • Food usage: For advice on how to make the most of the food you have, visit and  
    • Football:  Information as of 26th March suggests the domestic football 2019/20 season below the National League is to end, results expunged and no promotion or relegation. This applies to steps 3 to 7 and grassroots football. 
    • Funerals - these can still be held under Government instructions.
    • Garden waste:
      • Erewash Borough Council are cancelling ALL garden waste collections from Monday 30th March in order to prioritise blue and black bin collections.
      • For items usually transferred to a recycling site, (these sites are now closed). Derbyshire County Council ask that you please compost what you can, particularly if you can't keep your waste until these facilities reopen.  Visit for some advice.
      • See 'Recycling sites' below.
    • Health Walks including Dementia Friendly Walks (led by Erewash Borough Council) have been cancelled until 31st May.  Similarly, all health referral sessions are cancelled until further notice.
    • Heating oil: Distributors are working hard to meet demand from residents who use oil to heat their homes and are using more whilst at home for longer.  There is no need to panic buy. Consumers are being asked to follow advice shown on our website.
    • Homelessness; Erewash Borough Council staff will be available for such emergencies. Call 0115 907 2244 for the Housing Options and/or Benefits Teams to speak with you.  The Housing Options Team are working remotely at this time.  If you are homeless, or have been threatened with homelessness and have a new enquiry, you can self refer by filling out the Housing Assistance Referral form via the borough council website.  If you are already working with the team or you have a general enquiry and are NOT at risk of homelessness, you can e-mail homelessness @ (closing the gaps in the e-mail address before sending your message)
    • Keep Britain Tidy: The Great British Spring Clean and Great British School Clean have been postponed.  The Great British September Clean is still scheduled from 11th-27th September 2020.
    • The Kirk Hallam Community Centre is closed except for the Community Shop - which is open Wed 2pm to 4pm, Thurs/ Fri 10am to 12noon.
    • Let’s Sing Community Choir: unable to continue for the time being at the Kirk Hallam Community Centre but it will go live on Facebook:  Let's Sing will be live on Tuesday mornings from 10am to 12noon.  Everyone is welcome to join choir leader Chris Ebbern as he leads through various songs.

    • 'Live & Local' events: all forthcoming events have been cancelled until the end of season at the end of May.   All community cinema screenings have also been suspended for this period.  Those with a ticket to a cancelled performance should contact the point of sale for a refund, however, Live & Local is inviting audiences to leave their ticket refund unclaimed, turning their ticket into a donation to support artists and companies whose shows have been cancelled.
    • The Long Eaton All Media Art Club are streaming live drawing lessons at
    • The Long Eaton Art Rooks have printable colouring sheets available at
    • Markets: Borough Council run Markets continue to operate in both Ilkeston and Long Eaton.   Residents are asked to observe Government advice about only making essential trips out for basic essentials and to keep those trips as brief as possible.  An hour of free car parking remains in place in borough council run car parks (see above).
    • MOTs for lorries, buses and trailers have been suspended for up to three months.  MOTs for cars, motorcycles and light vehicles have a six month exemption from needing a test from March 30th.  This will allow people to carry on with essential travel during the pandemic.
    • National Minimum Wage: From April 1st, the rate for the National Living Wage and National Mimimum Wage has increased.   There is more at
    • On-line retailers remain open for the public to order for delivery.   Amazon have said that there will be changes with priority given to delivery of essential items such as food and healthcare.  In home deliveries have been paused and drivers have been asked to place packages at the customer's door and step back, This means that bulky items such as white goods, will NOT be brought into homes.  John Lewis is still offering home delivery for larger items (furniture/appliances) but is not offering home installation or assembly at this time.
    • Recycling sites: All Derbyshire County Council run sites are closed until further notice.  Please do not leave any waste outside these facilities.  This is classed as fly tipping and is a criminal offence for which offenders will be prosecuted and fined up to £50,000.  The closures include the Manners Industrial Estate site in Ilkeston.  Much of the waste that goes through the recycling centres is bulky waste (large items such as furniture, wood and metals) and garden waste.  People should hold onto these items until the sites reopen. 
    • Rugby: Fixtures for Ilkeston and Long Eaton Rugby Clubs have been suspended.
    • Rural Action Derbyshire: suicide awareness training, digital hub events and village hall seminars postponed.  The Wheels To Work Service will continue as long as safety training for new riders can be offered.  Oil buying and telephone advice for village halls will be largely unaffected.  The Rural Action Derbyshire office is closed and staff are working from home.  Visit the Rural Action Derbyshire website.
    • Safe & Sound - the specialist child exploitation charity is stepping up its communications channels to offer advice and guidance about keeping children and young people safe both in person and online in light of school closures, social distancing and self-isolation caused by the Coronavirus.  From Monday March 23, the Derbyshire charity’s support workers will be available online for private conversations on Facebook with young people themselves, parents, other family members and fellow professionals between 10am and 11am and 3pm and 4pm or available by telephone on 07726 694680.  The office phone staffed between 9am and 5pm on 01332 362120 and email info @ and anyone with urgent concerns about the wellbeing or safeguarding of a child or young person are advised to call 101.  There is more on our website.
    • Tips: see Recycling sites above.
    • Toilets:
      • On Saturday 28th and Sunday 29th March, all public toilets in Erewash will open at 8am and close at 3pm
      • On Monday 30th March, the following public toilets will be closed until further notice
        • Gallows Inn - Ilkeston
        • Long Eaton Railway Station
        • Town Hall grounds - Long Eaton
        • Trent Lock
        • Station Road - Ilkeston
      • The remaining toilet blocks will be open at 8am and closed at 3pm every day until further notice:
        • Breaston Park, Blind Lane, Breaston
        • Longmoor Lane, Sandiacre
        • Market Place, Ilkeston
        • Orchard Street, Long Eaton
        • Victoria Avenue, Borrowash
        • Victoria Park, Draycott
        • West Park, Long Eaton
    • Town Halls (Ilkeston and Long Eaton) - receptions closed. Payments can be made via or by phone.  To pay by direct debit, call 0115 907 2244 or complete the form on your 'My Erewash' account via the council website.  
    • Trains: Providing that you are travelling for a legitimate reason, Cross Country, East Midlands Railway and Northern Rail services passing through the borough are running signficantly amended timetables.  Check before you travel by contacting the service provider, or alternatively by visiting or call 08457 484950.  You can also visit and follow for service updates.
    • Treetops Hospice: Charity Shops are closed until further notice.  Please do not leave items on shop doorsteps.  If you would like to show your support for Treetops during this difficult time, monetary donations to the Emergency Appeal - large or small - are welcome.  The Emergency Appeal is to help maintain a much needed Hospice at Home service for end-of-life patients. Visit for more information.
    • trentbarton timetable changes were made from Sunday 22nd and 29th March to ensure that it can continue to operate for as long as the pandemic lasts.  Further changes apply from April 1st in response to feedback - these will better suit key worker shift times at hospitals and distribution centres.   The new timetables continue to focus resources on providing vital services to maintain the most important travel links.
      Some routes no longer run Monday to Saturday and others are running with reduced frequencies. 
      • NO service on the Black Cat - the alternative services are the 21 between Ilkeston and Heanor and the Ilkeston Flyer between Ilkeston and Derby.
      • Reduced service on the Ilkeston Flyer (every 30 minutes), i4 (every 30 minutes running from Nottingham to Sandiacre only),Indigo (every 30 minutes, hourly to Derby), My15 (hourly - Ilkeston to Sawley only - connect with the Skylink Nottingham service from Long Eaton to reach East Midlands Airport) and The Twos (hourly service).
      • Other more regional services are also similarly affected - there is more at
    • Walking for Health scheme (Erewash) cancelled until further notice.
    • Weddings: Prohibited under the Prime Minister's instructions of 2030 Monday 23rd March

    Share this story:

    Tell us YOUR news...

    If there's something happening in your area that matters to you and feel that the rest of the borough needs to know about it?