Public information during the Coronavirus

Published on: Thursday, 28th May 2020

This page was last updated at 1813 on 28th May.
People turn to genuinely local radio, often when it matters most, for the most relevant, useful information - and Erewash Sound is your genuinely local radio station.  Updates and additions are welcome to info @ erewashsound.com.

Use the 'Contact Us' link on our website with any information you want to tell us that you think should be communicated across Erewash on FM and on-line.  We'll do our very best to ensure that the information you provide is used although we will review it to ensure it meets Government instructions.

LATEST NHS CORONAVIRUS INFORMATION: Derbyshire residents can get the latest NHS Covid-19 information while staying safe at home with the launch of a new online hub.   A one-stop shop of latest updates, advice, information and direct ‘signposting’ to other helpful websites has been added to the Joined Up Care Derbyshire hub at https://joinedupcarederbyshire.co.uk/covid-19-information-and-adviceThere is more on this story on our website..

PRIME MINISTER'S STATEMENT: 28th May: 5:00pm
At 5:00pm on 28th May, The Prime Minister spoke to the nation with the next update in line with the approach to 'Stay Alert, Control The Virus, Save Lives' to tackle the pandemic and ease the extent of social distancing in society.  The rate of infection (the 'R' rate) was declared as still being near to but under 1 - i.e. between 0.7 and 0.9.  As a result, the implementation of lifting measures must be completed carefully.  Those who are classed as extremely clinically vulnerable MUST remain shielded.  If the number of infections falls, some restrictions on shielding may be made possible.

  • From Monday 1st June, 
    • schools will re-open for children in receptions, year one and six:
    • Some non-essential retail sites are permitted to re-open:
    • Six people will be able to meet (for example in a garden, but NOT within the property), providing that social distancing (staying 2m apart from people from outside your household) is maintained. You must not stay overnight after any meet-ups.  The Prime Minister said that barbecues could be held if common sense is applied to those gatherings, again, of no more than six persons.
    • The public is advised to avoid mixing with multiple different households in quick succession to avoid quick transmission of the virus.
  • From Monday 8th June, dentists may reopen. if they put appropriate measures into place.
  • From Monday 15th June, some face to face teaching will be re-introduced to years ten and twelve.  More non-essential retail sites will be permitted to open, depending on the infection rate before then.
  • Further details will be published here once they are confirmed.​​​​​​​

PRIME MINISTER STATEMENT: 10th May 7:00pm:
At 1900 on 10th May, and pending further elaboration at 5pm Monday 11th, The Prime Minister spoke to the nation calling for everyone to 'Stay Alert, Control The Virus, Save Lives', (the new Government message) and issued details of a conditional plan to tackle the ongoing pandemic, introducing five alert levels, level one being that the virus is no longer present, level five being the most severe, indicating that we are currently at level 4.  He confirmed that the lockdown will not suddenly end, but instead that careful steps are being introduced to modify measures.  In summary he said (and later clarified that): under the current STEP 1:

  • From Monday 11th MayAnyone who can't work from home, for example, those in manufacturing and construction should be actively encouraged to go to work, avoiding public transport if at all possible (although operators are required to follow COVID-secure standards) to maintain social distancing measures and limit capacity, driving where necessary, but encouraging walking or cycling.  New guidance was being issued to employers to make workplaces COVID-secure.
  • From Wednesday 13th May, members of the pubilc can take unlimited levels of exercise, you can sit in the sun in your local park, you can drive to other locations, you can even play sports, but only with members of your own household, and whilst you can meet ONE person from outside your household, social distancing measures MUST be obeyed with fines increased for offenders.
  • STEP 2: June at the earliest: after half term, possible return to school for primary school pupils starting with Reception and years 1 and 6 and a phased reopening of some shops.
  • Further guidance will be issued on how to make things work in schools, shops and on public transport.
  • STEP 3: July at the earliest: subject to these conditions and further scientific advice, and if numbers support it, a possible reopening of some hospitality industry businesses and other public places, provided that they are safe and enforce social distancing.
  • The next two months will be driven by the science, data and public health AND the extent to which society follows Government instructions.
  • There will be a period of quarantine for everybody coming into the country to prevent re-infection from abroad.

Other key messages were:

  • People should now aim to wear face masks in enclosed spaces where social distancing is not always possible and they come into contact with others that they do not normally meet, for example on public transport or in some shops.

Following devolution, residents of Scotland, Wales and Northern Ireland have elected NOT to change their stance away from the 'Stay At Home' message at this time.

PRIME MINISTER STATEMENT: 23rd March 8:30pm:
Government advice issued by The Prime Minister on 23rd March at 2030 stated that from midnight that evening:

  • You MUST stay at home except for
    • shopping for basic necessities such as food or medicines;
    • one form of exercise per day - e.g. a walk, a run or cycling (see below) (leisure centres and other facilities are closed).  
      • (When out and about, social distancing MUST be implemented, staying two metres apart from those who do not reside with you in the same household at all times.  Groups of two people maximum together from the same household.)
      • Periods outdoors for exercise should be kept to a minimum.
    • medical needs;
    • travelling to and from essential work that cannot be done from home.
       
  • Shops selling non-essential goods should also be closed.
  • Public gatherings of more than two people who do not live together is prohibited.
  • If people do not follow the rules, Police will have the powers to enforce them including applying fines and dispersal of gatherings.

    KEY WORKERS DEFINED: The Government previously specified that the following categories qualify as key workers: Doctors, Nurses, some teachers and social workers, justice system, religious staff and public service journalists and broadcasters, local and national government workers, those involved in food production, processing, distribution, sale and delivery, public service workers including police, armed forces, firefighters and prison staff, essential air, water, road and rail transport workers, utilities, communication and financial services staff, including postal workers and waste disposal workers.   The above key workers list is not thought to have been updated for and since the statement of 2030 23rd March.

    SITES THAT CAN REMAIN OPEN: (alphabetical order)
    Social distancing must be applied at all sites.  (This list is NOT exhaustive)

    • Bakeries
    • Banks
    • Bicycle shops
    • Car rental businesses
    • Chemists
    • Convenience stores/corner shops
    • Dry cleaners
    • Garages (but see MOTs below)
    • Home/hardware shops
    • Launderettes
    • Newsagents
    • Off-licences
    • Pet shops
    • Petrol Stations
    • Pharmacies
    • Post Offices
    • Supermarkets
    • Takeaways - these can remain open under Government guidance but customers must NOT eat or drink whilst waiting.
    • Undertakers
    • Vets
       
    • For details of the businesses that can remain open and those that are required to close, people can find out more by going to: www.gov.uk/government/publications/further-businesses-and-premises-to-close
       
    • People who have concerns about social distancing guidance not being followed at businesses can report these to the HSE (Health and Safety Executive) or their district or borough council.  Guidance on where people can report the type of businesses they have concerns about can be found at https://www.hse.gov.uk/contact/authority.htm
       
    • Advice for businesses: There is help, advice and support for businesses from a number of different sources, including trading standards, who are offering guidance on new regulations. This can be accessed for free by filling out a business advice form here: www.derbyshire.gov.uk/businessadvice
       
    • There’s also a wealth of information and guidance for employers and employees from the Government, which people can see by going to: www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19 

    CLOSED SITES: (relevant to Government guidance)

    • Derby City Council Leisure facilities: Derby Arena, Queen's Leisure Centre, Springwood Leisure Centre, Moorways Stadium, the Steve Bloomer ATP pitch at The Racecourse - closed from Thursday 19th March..
    • Doctors Surgeries:  Most are now closed for face to face appointments.  Government advice if you have either a high temperature or a new continuous cough is to stay at home and DO NOT go to a GP surgery, pharmacy or hospital.  You do NOT need to contact NHS 111 to tell them that you are staying at home.
    • Gymnasiums
    • Leisure Centres
    • National Trust Properties including parks and gardens are now closed. 
    • Outdoor gymnasiums
    • Playgrounds
    • Shops selling non-essential goods
    • Schools - all closed from end of Friday 20th March except for key workers (see above)
       
    • For details of the businesses that can remain open and those that are required to close people can find out more by going to: www.gov.uk/government/publications/further-businesses-and-premises-to-close
       
    • Residents who are concerned about non licensed business premises being open when they shouldn’t be can contact Consumer Advice Citizens Services and they will pass the details on to trading standards officers. They can do this by going to:
      www.citizensadvice.org.uk/consumer/get-more-help/if-you-need-more-help-about-a-consumer-issue/
       
    • Concerns about licensed business premises being open when they shouldn’t should be directed to the relevant district or borough council.

    CANCELLATIONS, CLOSURES, SUSPENSIONS & GENERAL INFORMATION: (alphabetical order)

    • Advice for businesses: There is help, advice and support for businesses from a number of different sources, including trading standards, who are offering guidance on new regulations. This can be accessed for free by filling out a business advice form here: 
      www.derbyshire.gov.uk/businessadvice.   See also 'Business rates', 'Business support' and 'Employers: support' below
       
    • Alzheimers Society face-to-face and group services have been suspended.  Telephony support is being made available (0333 150 3456) or visit www.alzheimers.org.uk
       
    • Baptisms/Christenings/other ceremonies (except Funerals - see below): Prohibited under the Prime Minister's instructions of 2030 Monday 23rd March.
       
    • Basketball: Basketball England have confirmed that affiliated activity should cease for the remainder of the 2019/20 season.
       
    • Befriending Mental Health Support: a safe, confidential e-mail support scheme is avaiable with your Befriender providing a minimum check in twice a week and avaiable over a 6-9 month mentoring relationship with an expert by experience.  The service seeks to benefit those with no confidential space to talk, those not open with mental health issues with their families, those in self-isolation with increasing anxiety and those with wi-fi signals rendered by multiple devices.   The practical support of mentoring may be easier to manage online rather than therapeutic video support.  Visit firststepsed.co.uk/the-benefits-of-befriending for more information.
       
    • Blood: Sessions for giving blood are still operating and centres are still open, but donors are asked to follow the latest advice at www.blood.co.uk, the app and advice from the Government.  The situation is regularly being reviewed and work is ongoing with the relevant Departments and the UK's other blood donation services.  To make an appointment, or find out more information, call 0300 123 2323. download the NHS Give Blood app or visit www.blood.co.uk.   Visit this link for more information.
       
    • Business rates: Erewash Borough Council is processing applications from business rate payers affected by the financial impact of the coronavirus, for Government funding of either £10,000 or up to £25,000.  Details on this story can be viewed here.  See also 'Employers: support' below
       
    • Business support: Extra funding has been released by the Government to support local small businesses during the coronavirus outbreak   Called Small Business Grant Funding, the one-off grant of £10,000 is designed to help businesses that already pay little or no business rates because of small business rate relief (SBRR), rural rate relief (RRR) and tapered relief.  It is administered by district and borough councils who will be directly contacting local businesses that qualify.  There is more on our website.   Erewash Borough Council has started rolling out Covid-19 business grant funding to local firms.  There is more on this story on our website.  See also 'Employers: support' below
       
    • Business support:  Businesses who are tenants of Derbyshire County Council will be given the opportunity to defer up to three months of their monthly rent payment in a move to give them some relief during the coronavirus crisis.   The rent deferral will cover the months of April, May and June 2020 and the scheme then reviewed to see if it needs to be extended. The outstanding rent would be paid back over a period up to the end of March 2022.  There is more on our website.  See also 'Employers: support' below
       
    • Bus travel:  For an update from trentbarton as of 12th May 2020 - please click here
      • New guidance published on 11th May provides advice on how passengers should make journeys safely, following the publication of the Government’s roadmap and strategy for the next phase of the pandemic. It urges people to consider cycling, walking or driving to help ensure there is enough capacity for those who need to travel on public transport to do so safely.  Details can be seen on our website.
      • Providing that you are travelling for a legitimate reason, Derbyshire Gold Card users can travel free-of-charge before 9:30am - a temporary lifting of restrictions.  All operators have agreed to honour this.  There is more on this story here.
        • trentbarton Monday to Saturday service changes across Erewash as of 11th May, further changes on Sundays (See the latest timetables)
          • NO service on black cat - the alternative services are 21 between Ilkeston and Heanor and Ilkeston Flyer between Ilkeston and Derby.
          • the two, 21 and 27 run hourly
          • my 15 is running hourly, but not to East Midlands Airport
          • ilkeston flyer is every 30 mins
          • i4 runs every 30 mins between Nottingham and Sandiacre, hourly to Derby
          • indigo is running a Sunday timetable
          • Skylink Nottingham runs every 30 mins
          • Other more regional services are also similarly affected.
        • Littles 9/9A has a revised timetable from Monday 6th April 2020:
          • 9/A Borrowash post office to Derby 0810
            Derby covering all stops. 0905
            Derby covering all stops. 1005
            Derby covering all stops. 1105
            Derby to Borrowash. 1205
             
    • Carnivals:  Ilkeston Carnival has been described as 'postponed' by the new organisers, alhough an alternative date may be sought, whilst the Long Eaton Carnival has been cancelled for 2020.
       
    • Car drivers/owners: Industry guidance from the RAC suggests that people are worried about their car batteries going flat because they aren't driving their car as much as usual.    But it has been suggested that simply starting a car occasionally isn’t likely to help and may end up draining a weak battery.   As the government advice is only to drive when essential, drivers will have to rely on these trips to keep their batteries healthy.  If you need to use your vehicle and it doesn’t start, you can still call your breakdown service, subject to the terms of your cover, i.e. you may need to ensure that you have 'home-start' cover etc.  If you have more than one car it’s probably best to alternate between them for your essential journeys so they both get used.   You should also consider driving the one with the older or weaker battery more often.

      If you keep your car in a garage, you may want to consider using a trickle charger which uses electricity to keep a battery charged.

      Whatcar.com also gives the following tips:

      • Keep your car away from the elements – leaving an unused car out in the open is not a good idea, because the rain, wind and prolonged sun exposure will damage its bodywork.  Try to store the car in a garage or, at the very least, cover it with a weatherproof car cover.  If you are leaving your car in a garage, leave the windows open a little to allow the air to circulate.

      • Don’t leave the handbrake on – this may cause the brakes to fuse, particularly in cold or wet weather.   Instead, use a wheel chock (brick or piece of wood for example), to prevent the car from rolling away.  If you’re storing the car for more than three months, then consider raising the car off the ground by using blocks or stands. This will reduce the weight on the car’s tyres.

      • Keep it clean – any grime or mud left on the car before it goes into storage can cause damage to the paintwork and bodywork over time.  Clean the car thoroughly before putting it into storage – this also means the car will (hopefully) look as good as new when you come to use it again

      • Change the oil – if you’re leaving the car for an extended period of time, usually three months or more, carry out an oil and filter service, which you do yourself.  You can also buy and use oil and fuel additives that will stabilise the substances and prevent internal damage to the engine. It’s best to top up your fuel tank, too, leaving as little space as possible for condensation to contaminate the fuel.

      • Contrary to RAC advice, Whatcar suggests that you start the engine (but add that this is optional) but if you don’t want to put additives in your fuel system then consider starting the car every few weeks and running it for around 20 minutes.   This will circulate fuel and oil, and keep the engine lubricated.

      • Leave yourself a note – when you’re finished with your preparations, write yourself a note detailing the steps you’ve taken to ready your car for storage, and what you need to do to get it roadworthy again.

      • Make sure it's secure – if you can, park your car in your driveway or garage.  If you can't do this, try and park it in a secure, well-lit location where you can see it from your home, and turn the wheels towards the kerb to make a quick getaway harder.  Remove any valuables from the car and make sure it's locked before walking away.   A steering wheel lock can be a valuable deterrent to thieves if you'll be leaving your car on the street for an extended period of time.
         

    • Car parking: Erewash Borough Council have suspended car parking fees in ALL of their car parks including Long Eaton Railway Station Commuter Car Park.  The authority was due to implement revised fees from April 1st but this was subsequently deferred to September 1st when the matter was set to be further reviewed.  Users should ensure that any trips are in line with Government instructions over social distancing, for essential reasons and in the shortest time possible.   A full list of authority-owned car parks can be found hereFurther details on this story can be found here.   
       
    • Car parking in Nottingham: Some multi-storey car parks are now closed.  However, Nottingham City Council has announced that charges for city centre on-street parking have been dropped so that key workers can park close to their workplace and for people who live locally who need to get essential supplies.  See 'KEY WORKERS DEFINED' above.
       
    • Charities: On Wednesday 8th April, Chancellor Rishi Sunack announced that charities across the UK will receive a £750 million package of support to ensure they can continue their vital work during the coronavirus outbreak.  Full details can be found at gov.uk.
       
    • Church services: churches are not permitted to open at the current time.  We are listing any notified alternatives below.  Updates welcome to info @ erewashsound.com.
      • All Saints and St Mary's - Sawley: on-line services being provided during lockdown.  Each Sunday, a worship service is available via their website, complete with a downloadable order of service.  Wednesday Morning Prayer services are also being filmed.  Anyone who would like prayers for themselves, family and friends at this anxious time can request anonymously via the website.   The church website is at www.parishofsawley.co.uk which provides links to services and a prayer page.
         
    • Citizens Advice Bureau: Face-to-face service temporarily closed.  Access available via telephone: 0300 456 8390 Monday to Friday 9am-4pm (call capacity has been increased).  For help to claim Universal Credit, call 0800 144 8444 Monday to Friday 8am-6pm.
       
    • Clothes recycling: Erewash Borough Council has issued a plea to residents having a wardrobe clear out to only do so if able to store items until the pandemic is over.  The message comes after it was revealed that the clothes banks (managed by third party charities) at recycling centres are full to capacity but are NOT currently being emptied.  Items have been dumped on the floor or even stuffed into nearby bottle banks.  Residents are being asked NOT to put recyclable items into black bins, and instead to think twice about creating additional waste and recycling for the time being.   There is more on this story on our website.  See also 'Recycling' below.
       
    • Community Equipment Return:  An urgent appeal has been made by the British Healthcare Trades Association for the return of beds and other items of equipment loaned through Community Equipment Services that are no longer in use. 

      Equipment providers have noticed a drop in returns of vital community equipment.  It is understandable that consumers may have concerns about contact with people from outside their household under social distancing rules, but it is vital that these items continue to be returned so patients can be discharged from hospital, to be cared for safely in their own homes.

      Community Equipment Providers understand consumers’ concerns.  They are using approved infection control procedures and enhanced PPE to protect those whose homes they visit, as well as their employees. Please help facilitate more NHS patient discharges and free up more vital bed spaces.  If you no longer need the items you have on-loan, contact your local equipment provider so that they can arrange to collect and recycle them.

      Contact details will be found on any paperwork left with you, or on a label on the equipment.   If you do not have access to this please search on your local and/or county council for ‘how to return equipment’ or for ‘Occupational therapy’.
       

    • Community Response Unit: Set up by Derbyshire County Council to take requests for assistance from members of the community who don’t have friends or family able to help them.  Help is available to those self-isolating either for themselves or due to a household member who is at risk, those struggling to meet basic needs due to financial. social or health restrictions, pregnant women, have underlying health conditions or aged 70 or over.   
    • Community support: The Eewash Voluntary Action Volunteer Centre is currently providing the following services with the help of a team of wonderful volunteers:
      • Shopping cover for those who are unable to get out to pick up their provisions and have no-one to help.
      • Prescription collections whereby deliveries are not taking place or no-one to pick up for individuals.
      • A friendly telephone call for anyone feeling isolated and lonely who may not have anyone ringing them or carers helping.
      • If you feel you need any of the above please call your GP Surgery Care Co-ordinator or Social Worker if you have one to refer you.
      • Erewash Voluntary Action also provides direct services in normal circumstances and liaises with many other groups and organisations.  
      • Please call on 0115 9466740 between 9am and 3.30pm Monday to Friday for information if required.  New volunteers always welcome!
         
    • Council Tax:  Hundreds of people have been in touch with Erewash Borough Council asking to change their Council Tax payment method due to the difficulties faced with the coronavirus lockdown.  Around 600 taxpayers have so far asked for help and want to take advantage of the flexible payment plans being offered by the council in these difficult times.  Residents can ask to delay their payments until June, while it is also possible to apply to pay weekly, fortnightly or half-yearly. Instalments can also be stretched over 12 months rather than the usual 10.   In addition approximately 4,500 people registered on the Council Tax Support Scheme (CTS) in Erewash will each receive up to £150 towards their payments through government funding that was released to all local authorities to help those in need. People registered on CTS will be contacted direct by the council to confirm additional support. CTS helps households of working age with low income, whether in work, unemployed or retired.  The council is urging residents to register for a My Erewash account via its website where they will find full information and relevant online forms – including one to apply for CTS and a form to delay payments called ‘Council Tax - Delay Recovery Request’.   

      Alternatively call 0115 907 2244.   The Contact Centre team are continuing to work with a high level of calls so residents are being advised to use on-line services - registering for a 'My Erewash' account as above.
       

    • Derby College: Teaching moved online from Friday March 20 and Broomfield Hall has continued to support students whose parents are key workers or who are vulnerable.   The campus will continue to be staffed over the next two weeks which would have been the College Easter break.  The Little Explorers nursery at Broomfield Hall also remains open for pre-school children of key workers and their siblings.  All other students will continue with their online learning programmes with direct support available and have been advised which individual teachers and support staff have booked annual leave during this time.
       
    • Derby LIVE/ Derby City / Derby City Council events:  For full details, visit this link.
       
    • Derby Parks: For the latest on these sites and facilities,, visit this linkFor details regarding Derby Parks over the late May Bank Holiday, visit this link.
       
    • Derbyshire County Council Country Parks: Car parks at these sites re-opened from Wednesday 13 May 2020 (except Shipley Country Park main car park which will NOT reopen until 19th May), in line with latest Government guidance.  Shops, cafes and visitor centres, hire of all-terrain mobility scooters and bikes, play equipment and outdoor gym equipment at our countryside sites will all remain closed.  Toilets will not be re-opened, and there will be no ice cream vans or coffee concessions.  Visitors are asked to adhere to social distancing rules and stay at least 2 metres away from anyone from another household, to take any litter home, and to keep dogs on a lead.  If any sites becomes too crowded for social distancing to be carried out then visitor numbers may have to be restricted.

      Countryside sites include Elvaston Castle, Black Rocks, High Peak Junction, Middleton Top, Grin Low, Shipley Country Park, Tapton Lock and Cromford Canal.  All events at countryside sites remain cancelled until the end of August.  Car parking will remain free of charge for the time being.   At Shipley Country Park the main car park won’t be open until 19 May 2020 as it is being used for a mobile coronavirus testing site.   Visitors can park at Mapperley car park, and disabled visitors can use the Shipley Hill car park.

      The Derbyshire Woodland Festival that was due to take place on 19 and 20 September at Elvaston Castle Country Park has been cancelled by organisers, Derbyshire County Council, along with many other events planned for their countryside sites.  The county council has also cancelled events scheduled to take place at its countryside sites up to the end of August as they can’t comply with government guidance on social distancing.  The situation will then be reviewed.  The sites at which events are cancelled include Shipley Country Park and Elvaston Castle Country Park as well as those in the Peak District.    For more information about the countryside sites including current restrictions and car parking please visit: www.derbyshire.gov.uk/countryside.

       

    • Derbyshire Fire & Rescue Service: non-essential community engagement has been withdrawn.  Staff will, however, be supporting vulnerable members of our community by delivering prescriptions and contacting people as part of a telephone befriending service.
       
    • Derbyshire LGBT+: You are not alone.  Face to Face work is suspended but there is support in as many creative ways.  These include online drop-ins using Zoom use these to get support or just have a chat.  They are supporting older and vulnerable members of the community by organising shopping and prescriptions.  They continue to offer support around issues such as hate crime, sexual health as well as general advice and guidance.  The web site link is: https://www.derbyshirelgbt.org.uk/2020/04/14/update-from-ceo/
       
    • Domestic abuse: Some domestic abuse support services are not able to offer face to face meetings at this time, there is still help and advice available online and over the phone. 
      • Childline: If you’re a child or young person and domestic abuse is happening in your home or relationship, then call Childline on 0800 1111
      • Derby City Domestic Abuse Service: 0800 085 3481 
      • Derbyshire Domestic Abuse Service: 0800 019 8668 or visit www.derbyshire.gov.uk/staysafe for more information.
      • Men’s Advice Line – 0808 801 0327 
      • National Domestic Abuse Helpline: 0808 200 0247 
      • National LBGT+ Domestic Abuse Helpline; 0800 999 5428
      • Rape and Sexual Violence Services: 01773 746 115 
      • In an emergency always ring 999 -  if you ring from a mobile but cannot respond to the operator, stay on the call, enter 55 when told to, you will be connected to the police, listen and follow their instructions
         

    • Domestic abuse: Crimestoppers is working with Derbyshire's Police and Crime Commissioner, Derbyshire Constabulary and Derbyshire County Council to launch a new campaign across the County appealing for information from people who are aware of Domestic Abuse happening to friends, family, work colleagues or neighbours.  You can contact Crimestoppers, who will take your information and pass it on, and no one will ever know you called.  The charity's UK Contact Centre is open 24/7 on freephone 0800 555 111 or visit crimestoppers-uk.org and fill in a simple and secure anonymous online form.  Alternatively call Derbyshire’s free confidential domestic abuse support line on 08000 198 668 or visit www.derbyshire.gov.uk/staysafe for more information.   In an emergency always ring 999 if you ring from a mobile but cannot respond to the operator, stay on the call, enter 55 when told to, you will be connected to the police, listen and follow their instructions.    There is more on this story on our website here, and also here.  
       
    • Doorstep Delivery Service (Morrisons):  Morrisons Ilkeston are now offering a doorstep delivery service to elderly and vulnerable customers.  You are able to order from a list of selected items by calling their Customer Contact Centre (0345 611 6111, selecting option 5).  The orders will be picked in store and delivered to your homes free of charge (within a 10 mile radius)

       

    • Driving licences (bus and lorry drivers): The Government has temporarily relaxed the requirement for bus and lorry drivers to provide a medical report in order to renew their licence.  Drivers will be able to recieve a temporary 1-year icence, providing that they do not have any medical conditions that affect their driving and their current licence expires in 2020.  Drivers with health issues will still need to declare these, and those with health issues that prevent them from driving safely will not have their licence renewed.   This temporary change will only apply to those drivers whose licences are due to expire or have expired since 1 January 2020.  The licence will only be valid for one year and then the driver will need to submit a completed D4 when the licence is next due for renewal.  There is more on our website.
       
    • Driving tests: suspended in England, Scotland and Wales for three months, except critical workers.  (All practical driving tests in Northern Ireland have been suspended until 22nd June).
       
    • Emotional support: The Derbyshire Recovery and Peer Support Service helpline can be reached on 01773 734989 or 07537 410028 between 0900 and 1700 Monday to Friday.
       
    • Emotional support: The Oasis Church is running a 'Time to Talk' initiative as of Monday 20th April.  A Listening Line is available to help people through the current circumstances offering friendly, safe listening support.  The lines are open Monday – Friday from 10.00am – 12 Noon and then 7:00pm - 9:00pm.  The usual Time to Talk drop in at the Infusion Coffee House in Long Eaton is currently suspended.   Call 07434 612417, 07434 612415 or 07434 612638.
       
    • Emotional support: Trent PTS (psychological therapies service) is still taking online referrals.  Anyone aged 16 years and over and registered with a Derbyshire GP can make a self referral by visiting www.trentpts.co.uk.   During this difficult and challenging times and in line with government recommendations their clinical staff can choose to work remotely, ensuring that this vital service continues to function.  Therefore all new assessments will be delivered either by telephone or webcam.  Clients will then continue to receive treatment by these methods plus addition online support.   If you have any questions please do not hesitate to contact Trent PTS on 01332 265659.
       
    • Emotional support:  A new free national phoneline - Daily HOPE - aimed particularly at the over 75s who don’t have access to the internet - has recently started.  The line is available 24 hours a day on 0800 804 8044.  Callers can choose from a range of options, including Prayer During the Day and Night Prayer updated daily, from Common Worship, and a recording of the Church of England’s weekly national online service. 
       
    • Emotional support: Do you need a listening ear or support during these stressful times?   The Derbyshire Support Line is available from 9.00am-Midnight on 0300 7900596, whilst the Derbyshire Chaplaincy Service is offering a listening ear for adults of all faiths or none, and an opportunity to look for hope and meaning.  Call or text Paul on 07877 883390 or email paul @ stpeterschurchderby.org.uk, closing the gaps in the e-mail address before sending your message.
       
    • Employers: support: Tbe Government is supporting businesses and their employees through a package of measures during this period of unprecedented disruption.  You can get help to find the right support, advice and information to help with the impact of coronavirus (Covid-19) on your business by visiting www.businesssupport.gov.uk/.  There is more on this story on our website.
       
    • Employment and careers advice: Employment and careers advice has been extended by Derbyshire County Council during the coronavirus pandemic.   The county council’s Careers Coaches are giving free help to groups who have been affected by the current situation, including students, employees and employers, with this free support taking place via phone, e-mail, video-call or text.    For more information visit our website or go to www.derbyshire.gov.uk/NCS 
       
    • Erewash Borough Council is receiving a high number of calls to its contact centre.  Residents are being urged, where possible, to visit www.erewash.gov.uk and register for a 'My Erewash' acccount through which a number of services can be accessed.
       
    • Erewash In Bloom 2020:  Due to the challenging times we are all currently facing, and to keep safe, Erewash Borough Council has taken the decision to cancel this year’s Erewash in Bloom, the flagship project of Erewash Borough Council’s Pride in Erewash campaign.  The aim is to return, stronger, bigger and better for 2021.

       

    • Erewash Voluntary Action: have set up a new service in response to the COVID-19 Virus and people who are in self-isolation.  This will be a time limited service to provide a one-off shop or prescription collection service in response to those most in need; to people who have no other support network at this difficult time to provide them with some much-needed shopping essentials.   Self-referrals for this service can now be made by either calling Erewash Voluntary Action on 0115 9466740 (9:00am–3:30pm).  Once the referrals have been received, a DBS checked and trained member of staff or volunteer will be allocated.  Please call to limit exposure, there are no face to face meetings prior to allocation, so it is imperative that a CV-19 Referral Form is completed in full.
       

    • Fires: Firefighters across Derbyshire are asking people to pledge not to have a garden fire during the on-going COVID-19 pandemic. This latest plea comes as Derbyshire Fire & Rescue Services has seen an increase in garden fires.  The Service has also been contacted by a number of residents who have found it hard to leave their homes to exercise, due to the smoke coming from local garden fires, where people have been burning garden and household waste.  To sign the pledge, which takes just thirty seconds, visit www.derbys-fire.gov.uk/pledge.  In pledging not to have a garden fire during the pandemic you will be supporting your firefighters across Derbyshire, and people with respiratory illnesses. 
       

    • Flights: Work is underway to repatriate UK residents currently stranded abroad.  All non-essential travel is discouraged.
       
    • Food parcels: Erewash Borough Council is acting as distributor of food parcels to the most vulnerable in the borough, registered with the DWP as being in need of help, and including those self-isolating at home with serious health conditions and therefore being at the highest risk. Parcels, left on doorsteps should provide enough food for one person for one week including cereals, vegetables, pasta, tinned fruit, tea bags and toilet rolls.  The work to prepare the parcels is being done by Derbyshire County Council before they are handed to district and borough councils.   Anyone who feels they need help can make a request via www.derbyshire.gov.uk/gethelp or Derbyshire County Council’s community response unit helpline 01629 535091 Monday to Friday 9am to 5pm and Saturdays 9am to 1pm.  Phone lines may be busy so please be patient.  There is more information and guidance on the Countywide initiative here.

       

    • Food usage: For advice on how to make the most of the food you have, visit www.derbyshire.gov.uk/50ways and www.lovefoodhatewaste.com.   See also 'Recycling' and 'Recycling Sites' below.
       
    • Football:  The domestic football 2019/20 season below and including the National League has ended, with scheduled fixtures cancelled, results expunged and no promotion or relegation. This applies to steps 3 to 7 and grassroots football.   
       
    • Funding: Erewash Borough Council has released funds through its Community Grants Scheme to help local voluntary groups and organisations during these difficult times.  Applications for funding of up to £2,000 can be made now and the council is particularly keen to support projects and initiatives that are helping the local community face the exceptional challenges caused by coronavirus.    Deadline: 5.30pm Thursday 21 May.  Grants are awarded for projects that help Erewash residents and in the past have been awarded to community groups, pre-school groups, churches, village hall charities and organisations that offer support in countless ways to the young and old.  VIsit www.erewash.gov.uk/grants . There is more on this story on our website.
       
    • Funerals: these can still be held under Government instructions.
       
    • Garden waste:
      • Erewash Borough Council cancelled ALL garden waste collections from Monday 30th March in order to prioritise blue and black bin collections, however, on 1st May, an authority statement confirmed that it will carry out garden waste collections for an initial four-week period from Monday 11 May.  Brown bins will be emptied alongside recyclable waste in the Long Eaton and south area week beginning 11 May and then in Ilkeston and north of the borough week starting 18 May, with repeat collections from 25 May and 1 June. 
      • For items usually transferred to a recycling site, (these sites are now closed). Derbyshire County Council ask that you please compost what you can, particularly if you can't keep your waste until these facilities reopen.  Visit www.derbyshire.gov.uk/composting for some advice.
      • See 'Recycling' and 'Recycling Sites' below and 'Clothes recycling' above.
         
    • Health Walks including Dementia Friendly Walks (led by Erewash Borough Council) have been cancelled until 31st May.  Similarly, all health referral sessions are cancelled until further notice.
       
    • Heating oil: Distributors are working hard to meet demand from residents who use oil to heat their homes and are using more whilst at home for longer.  There is no need to panic buy. Consumers are being asked to follow advice shown on our website.
       
    • Helpline for COVID-19 health advice: Patient health and social watchdog care Healthwatch Derbyshire has launched a telephone helpline as part of the wider efforts to ensure Derbyshire residents get the latest Covid-19 information.  The helpline is available Monday to Friday 10am to 3.30pm on 01773 880786.  NHS organisations and local authorities across the city and county have also launched an online hub with the latest updates, advice, information and direct signposting to other useful websites at https://joinedupcarederbyshire.co.uk/public-info-covid-19

       

    • Homelessness: Erewash Borough Council staff will be available for such emergencies. Call 0115 907 2244 for the Housing Options and/or Benefits Teams to speak with you.  The Housing Options Team are working remotely at this time.  If you are homeless, or have been threatened with homelessness and have a new enquiry, you can self refer by filling out the Housing Assistance Referral form via the borough council website.  If you are already working with the team or you have a general enquiry and are NOT at risk of homelessness, you can e-mail homelessness @ erewash.gov.uk (closing the gaps in the e-mail address before sending your message).
       
    • Job Retention Scheme:  The online portal for the UK’s Coronavirus Job Retention Scheme portal went live on 20th April, meaning affected businesses can apply for financial assistance.  Any firms which have ‘furloughed’ employees because of the ongoing Covid-19 pandemic can apply for a grant that covers 80% of their usual monthly wage costs, up to £2,500 a month, plus the associated Employer National Insurance contributions and pension contributions.   Visit www.gov.uk for more information.
       
    • Keep Britain Tidy: The Great British Spring Clean and Great British School Clean have been postponed.  The Great British September Clean is still scheduled from 11th-27th September 2020.
       
    • The Kirk Hallam Community Centre is closed except for the Community Shop - which is open Wed 2pm to 4pm, Thurs/ Fri 10am to 12noon.
       
    • Latest NHS Coronavirus information: Derbyshire residents can get the latest NHS Covid-19 information while staying safe at home with the launch of a new online hub.   A one-stop shop of latest updates, advice, information and direct ‘signposting’ to other helpful websites has been added to the Joined Up Care Derbyshire hub at https://joinedupcarederbyshire.co.uk/covid-19-information-and-adviceThere is more on this story on our website..
       
    • Letters To Loved Ones: Families can now share letters and photos via email to their loved ones in hospital to help them stay in touch at community hospitals run by Derbyshire Community Health Services NHS Foundation Trust.  The new email service has been launched in response to the coronavirus and social distancing guidance which means visitors are not permitted on wards to help protect vulnerable patients and those caring for them from the virus.  The service is for in-patients includes Ilkeston Community Hospital.  

      Relatives and friends of patients on wards at these hospitals can use the #LettersToLovedOnes service by email to DCHST.letterstolovedones @ nhs.net, attaching a letter and photograph.  (Close the gaps in this e-mail address before sending your message).

      Please provide the date of birth and full name of any loved ones and state the ward they are on.
       

    • Let’s Sing Community Choir: unable to continue for the time being at the Kirk Hallam Community Centre but it will go live on Facebook:  Let's Sing will be live on Tuesday mornings from 10am to 12noon.  Everyone is welcome to join choir leader Chris Ebbern as he leads through various songs.
       

    • Libraries: all sites are closed, however, Derbyshire County Council are providing free ebooks, emagazines, e audiobooks and e newspapers.

      • ​​​​New users can join online at www.derbyshire.gov.uk/joinalibrary.  They will be emailed a borrower number by the team, although it may take a couple of days due to the increase in applications.

      • Children’s events on Facebook with Derbyshire Libraries:  The council’s first online storytime was watched on Facebook by more than 2,000 people.
        • There will be a regular pre-recorded storytime every week for children at 10am on Mondays, shared on the council’s Facebook and Twitter accounts.   Families can catch up with this Monday’s storytime on the Derbyshire libraries Facebook page and on Twitter @DerbyshireLibs
      • On Wednesdays at 10am the council also runs weekly rhyme time and on Sundays at 1pm there is a weekly Lego Club.
         
    • 'Live & Local' events: all forthcoming events have been cancelled until the end of season at the end of May.   All community cinema screenings have also been suspended for this period.  Those with a ticket to a cancelled performance should contact the point of sale for a refund, however, Live & Local is inviting audiences to leave their ticket refund unclaimed, turning their ticket into a donation to support artists and companies whose shows have been cancelled.
       
    • Local History Cafés:  All the face to face programmes are postponed due to COVID 19, so the Local History Café has moved online for all ages.  Recommend it's for anyone aged 15 or over living in or with an interest in Leicester, Leicestershire and Derbyshire.  Visit the Facebook page for details.
       
    • The Long Eaton All Media Art Club are streaming live drawing lessons at www.facebook.com/artinle.
       
    • The Long Eaton Art Rooks have printable colouring sheets available at www.facebook.com/longeatonartroom.
       
    • Long Eaton Website Extra Newspaper: Currently no longer viable to print or deliver to outlets and therefore being published on-line only and on a weekly basis.  The publishers will return to printed versions as soon as possible.
       
    • Markets: Borough Council run Markets continue to operate in both Ilkeston and Long Eaton.   Residents are asked to observe Government advice about only making essential trips out for basic essentials and to keep those trips as brief as possible.  Parking is freein borough council car parks (see above).
       
    • Medical help (non-Coronavirus) related: England's Chief Medical Officer, Chris Whitty has urged people with urgent or urgent or potentially life-changing medical emergencies to use the NHS as they normally would, even if they are concerned about the effect they may have.  Dr. Whitty said that the NHS is open for busines, that it was really critical for people to realise that if they’re having a medical emergency, a heart attack or a stroke or a really bad flare up of asthma, which could be life-threatening, and they should go to hospital or contact NHS 111 where necessary.  Chief Executive of NHS Derby & Derbyshire CCG echoed those comments adding that worries about a mole changing size or shape, or responding quickly if personally or observing someone else suffering what appears to be a stroke, heart or asthma attack to make the necessary call. 
       
    • Mental Well-being: Public Health England’s 'Every Mind Matters' platform has launched new advice, focussed on looking after people’s mental wellbeing during the coronavirus (COVID-19) pandemic.  NHS’s Top 5 Tips for maintaining mental wellbeing can be viewed on our website.
       
    • MOTs for lorries, buses and trailers have been suspended for up to three months.  MOTs for cars, motorcycles and light vehicles have a six month exemption from needing a test from March 30th.  This will allow people to carry on with essential travel during the pandemic.  
       
    • National Minimum Wage: From April 1st, the rate for the National Living Wage and National Mimimum Wage has increased.   There is more at www.gov.uk/national-minimum-wage-rates
       
    • On-line retailers remain open for the public to order for delivery.   Amazon have said that there will be changes with priority given to delivery of essential items such as food and healthcare.  In home deliveries have been paused and drivers have been asked to place packages at the customer's door and step back, This means that bulky items such as white goods, will NOT be brought into homes.  John Lewis is still offering home delivery for larger items (furniture/appliances) but is not offering home installation or assembly at this time.
       
    • Parks (Erewash) facilities: Erewash Borough Council will be re-opening a number of its outdoor facilities as of the late May Bank Holiday weekend in line with Government guidelines on coronavirus.  More details can be viewed here.
       
    • PE (personal protective equipment): A campaign encouraging local businesses to donate spare personal protective equipment (PPE) to support NHS and key service workers dealing with the Covid-19 pandemic has been expanded into Derbyshire.  

      In particular, the campaign is seeking donations of:

      • Fluid resistant masks including, although not exclusively, FFP2 or FFP3 rated (the rating is marked on each mask).
      • Nitrile gloves
      • Visors or goggles
      • Disposable aprons or overalls
      • Sanitising gel
        If you can help with any of these items, send e-mail to ppe4nhs@hotmail.com to arrange a drop off time.  There is more on this story here.
         
    • Pregnant women: Becoming a parent is an exciting time but it might also feel worrying during the coronavirus pandemic. There's advice and support for pregnant women on the County Council webpage.
       
    • Prescriptions: important information during the COVID-19 pandemic:
      • Order repeat prescriptions in your usual quantities at the usual time. Over ordering of your medicines may mean someone else has to go without their medicines.
        Order your usual prescription online or by an app. Do not go to your GP practice or pharmacy to order prescriptions and only phone them if you cannot order online or by an app.  You can order repeat prescriptions on the NHS App and through your GP surgery or pharmacy’s online service, where available.  You can find out about ordering medicines online at www.nhs.uk
      • If you have a prescription to collect:
        • If you are 70 or over, have a long-term health condition or are pregnant you should arrange collection by a relative or friend, or ask your pharmacy for help with delivery
        • Ask any relatives and friends who are delivering your medicines to make sure they have seen you pick up the bag
        • If your medicines are being delivered make sure you keep a safe distance when you receive them.
      • For everyone else, if you are going into a pharmacy in person, follow social distancing rules and the rules put in place by the pharmacy to protect you and their staff
      • Pharmacies may have altered opening times to manage their workload.
      • Sales of some medicines may be restricted in quantity by pharmacies to ensure that there is enough for everyone.
      • New functionality has been added to the NHS App allowing patients across England to use it to choose a pharmacy to have their repeat prescriptions sent to directly.  There is more on this story on our website.
         
    • Recycling: Erewash Borough Council is focusing efforts on household waste and recycling collections and has asked residents to help by adapting to changed circumstances being experienced by everyone by minimising household wase and looking at ways of packing or reducing recyclable waste.   Here are some very simple key messages where you can help:
      • Please don’t put recyclable waste in black bins. This takes up space in the collection vehicles needed for general household rubbish.  Crush down all recycling items you are putting in blue bins/green bags.  For example, flatten cardboard boxes and plastic bottles/cartons – don’t just throw them straight in the bin.  This way you will create more space.
      • The government has issued a plea for householders not to burn recyclable waste.
      • As tempting as it is, avoid big clear-outs at this time unless you have somewhere to store all the items you could recycle or send to a charity shop once things return to normal.
      • Make the most of the food you have.  Be a champion of the ‘don’t waste food’ campaign.  See 'Food usage' above. 
      • Do not be tempted to use ‘waste cowboys’ to get rid of your rubbish.   The household recycling centres are currently closed (see below), so the waste will almost certainly be fly-tipped.   There has been an increase in fly-tipping across the country and this is not deemed acceptable.  
      • An A-Z of what can be recycled can be found at www.erewash.gov.uk under the ‘Your Council’ tab.  Read more on recycling responsibly on our website.
         
    • Recycling sites: UPDATE: 12th May:  Household waste recycling centres run by Derbyshire County Council, including at The Manners Industrial Estate in Ilkestn, will reopen with restrictions in place from Monday 18 May – but residents are only advised to visit them if they have waste they cannot store safely at home.   Measures include a traffic control system based on odd and even number plates (checks required before visiting) and limiting the number of vehicles on site at any one time.  Visits should not be made if waste cannot be safely stored at home without causing injury or harm.  No other reason for a journey is considered legitimate.  Please use kerbside bins and official, licenced bulky waste services where possible or store until sites are operating as normal.   For full details of the measures and restrictions, please visit this page.  The county council’s recycling centres open seven days a week from 8.30am-6pm.  They do not accept business or trade waste.

      Derby City Council runs a separate household waste recycling centre at Raynesway in Derby which will be subject to separate restrictions under separate plans to reopen to be announced shortly by Derby City Council.
       

    • Rugby: Fixtures for Ilkeston and Long Eaton Rugby Clubs have been suspended.
       
    • Rural Action Derbyshire: suicide awareness training, digital hub events and village hall seminars postponed.  The Wheels To Work Service will continue as long as safety training for new riders can be offered.  Oil buying and telephone advice for village halls will be largely unaffected.  The Rural Action Derbyshire office is closed and staff are working from home.  Visit the Rural Action Derbyshire website.
       
    • Safe & Sound: the specialist child exploitation charity is stepping up its communications channels to offer advice and guidance about keeping children and young people safe both in person and online in light of school closures, social distancing and self-isolation caused by the Coronavirus.  From Monday March 23, the Derbyshire charity’s support workers will be available online for private conversations on Facebook with young people themselves, parents, other family members and fellow professionals between 10am and 11am and 3pm and 4pm or available by telephone on 07726 694680.  The office phone staffed between 9am and 5pm on 01332 362120 and email info @ safeandsoundgroup.org.uk and anyone with urgent concerns about the wellbeing or safeguarding of a child or young person are advised to call 101.  There is more on our website.
       
    • Stop Smoking: support service: During the lockdown, those looking to quit smoking have access to a support phone call every week for 12 weeks and have patches or lozenges to help them quit sent out by post, all for free.  GPs in Erewash are advising that stopping smoking makes the effects of coronavirus much less dangerous and also could also save you thousands of pounds.  To register you must want to stop smoking completely and be willing to check-in with your stop smoking adviser at agreed dates and times.  More details at livelifebetterderbyshire.org.uk or by calling 0800 085 2299.
       
    • Support groups on social media: contact us to provide details of your group if it is not listed here.
    • Tips: see Recycling and Recycling Sites above.
       

    • Toilets:
      • The following public toilets are closed until further notice
        • Gallows Inn - Ilkeston
        • Long Eaton Railway Station
        • Town Hall grounds - Long Eaton
        • Station Road - Ilkeston
      • The remaining toilet blocks will be open at 8am and closed at 3pm every day until further notice:
        • Breaston Park, Blind Lane, Breaston
        • Longmoor Lane, Sandiacre
        • Market Place, Ilkeston
        • Orchard Street, Long Eaton
        • Victoria Avenue, Borrowash
        • Victoria Park, Draycott
           
    • Town Halls (Ilkeston and Long Eaton) - receptions closed. Payments can be made via www.erewash.gov.uk or by phone.  To pay by direct debit, call 0115 907 2244 or complete the form on your 'My Erewash' account via the council website.  
       
    • Trains: 
      • British Transport Police officers are supporting key workers with their journeys - you may be asked if your journey is essential, if it is not, you will be advised to go home.
      • Ilkeston railway station is only being served by East Midlands Railway services, Northern Rail services are currently suspended to/from Ilkeston
      • Long Eaton railway station has a reduced timetable on East Midlands Railway and Cross Country services
      • See the online journey planner for more information or call National Rail Enquiries on 03457 48 49 50
      • You can also visit and follow www.twitter.com/nationalrailenq for service updates.
         
    • Treetops Hospice: Charity Shops are closed until further notice.  Please do not leave items on shop doorsteps.  If you would like to show your support for Treetops during this difficult time, monetary donations to the Emergency Appeal - large or small - are welcome.  The Emergency Appeal is to help maintain a much needed Hospice at Home service for end-of-life patients. Visit www.treetopshospice.org.uk/emergencyappeal for more information.
       
    • Trusted Traders: Derbyshire County Council has waived all fees for 12 months for businesses and individuals registered with the scheme which is designed to protect older and vulnerable adults by making it easier for them to avoid falling foul of rogue traders.  The scheme usually costs £75 for sole traders and £110 for all other businesses.    Advice and support for businesses and traders can be found at www.derbyshire.gov.uk/coronavirus to make sure they’ve got all the latest information.  Local district and borough councils also have information about help and support for businesses, and traders should look at the council local to them to find out more.
       
    • Walking for Health scheme (Erewash) cancelled until further notice.
       
    • Weddings: Prohibited under the Prime Minister's instructions of 2030 Monday 23rd March
       
    • Welfare RIghts: Residents who are worried about money matters and struggling to pay bills or claim benefits are being urged to seek help and contact Derbyshire County Council’s welfare rights team.  The team are on hand either via the helpline or email to answer a raft of queries, give people support and advice and even organise emergency payments in cases of hardship.    The team has seen an increase in enquires since the outbreak of coronavirus and has been supporting people whose circumstances have changed, with many having never claimed benefits before. 

      People who are waiting for benefits to be paid or for problems to be resolved who are facing hardship should contact the welfare benefits team to ask about the Derbyshire Discretionary Fund, where payments can be made to cover financial emergencies.  The team can also advise families claiming Universal Credit about accessing free school meals support. 

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