Putting the Personal into Storage

Prepare yourselves because this episode is unexpectedly very wholesome as I speak to Binder and Wayne, the men behind the sponsors of our Drive show, Orange Box Storage.

This is a family business, started 15 years ago with one site and it’s safe to say the industry and their own service has come a long way from what they describe as a bloke with a torch and a bunch of keys! Sites are now equipped with coded access, security systems, the facility to do remote viewings.

You might think this is now a set it and forget it business with little human contact required. But behind the buildings, the racking, the capacity calculations and the occupancy targets are very real, human lives. Let’s face it, most people requiring storage are going through something and it makes for pretty stressed customers. Marriage break ups, bereavements, financial troubles and house sales are all reasons someone might become a customer. And the team at Orange Box Storage are there to provide a service to help that customer navigate what could be the toughest time of their life, with kindness, and a clear, smooth process.

Their philosophy of if you can help someone you should applies in every area of the business including their recruitment and team management, and talking to them felt like a breath of fresh air.

You might think the multinationals have this storage business locked up, but Orange Box storage understands the importance of convenience and they’re planning on developing on a local level and into towns, where they can serve the people with what they need, right on their own doorstep. 

Huge thanks to Binda and Wayne for being so open about all aspects of their business, and their lives and sharing some real wisdom about what really matters in business and the importance of putting good things out in the world. 

Source: https://erewashsoundbusinesshow.transistor.fm/

Erewash Sound Business Show Podcast