Delay repay changes to make rail travel easier under Great British Railways
For the first time, rail passengers will be able to claim Delay Repay directly from wherever they buy their ticket making it quicker and easier to apply for compensation. Currently, passengers have to contend with a complex system across 14 different train companies, which creates confusion and frustration. As part of the Government’s plans to simplify our railways and ensure passengers are treated fairly when travelling, compensation claim systems for delayed trains will be merged into one easy-to-use service under […]
